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Privacy Policy

EMS respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the EMS family of companies with your consent, as required by law or to protect EMS, its customers, or the public, or with companies that help EMS fulfill its obligations with you, and then only with partners who share EMS's commitment to protecting your privacy and data. At any time you may contact EMS with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes.

Privacy and Data Security
At EMS, your right to privacy and data security is a primary concern. That's why, when you visit e-atpe.co.uk, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site or when you use our online support offerings or support applications loaded on your computer. Please refer to your warranty statement or EMS's Return Policy for policies that apply to information contained on hard drives returned to EMS.

EMS only asks for specific types of personal information
In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and technical support issues or to follow up with you after your visit. It is completely optional for you to participate.
For example, we request information from you when you:

  1. Register on e-tape.co.uk
  2. Request a quote
  3. Place an order
  4. Provide feedback in an online survey
  5. Participate in a sweepstakes or other promotional offer
  6. Request e-mail notification of your order status (called "Order Watch")
  7. Subscribe to a newsletter or a mailing list
  8. Request assistance from our "Product Advisor"
  9. Fill out a support request

Information we may request includes your name, e-mail address, phone number, address, type of business, credit card details, customer preference information, customer number , as well as other similar personal information.

EMS only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support your customer relationship with EMS. Among other things, we want to help you quickly find information on e-tape.co.uk and alert you to product upgrades, special offers, updated information and other new products and services from EMS. Agents or distributors of EMS who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for EMS. EMS may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.
In addition, EMS may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if EMS reasonably believes it is necessary to do so to protect EMS, its customers, or the public.

You can opt-out of EMS's marketing list at any time
Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only EMS (or agents working on behalf of EMS and under confidentiality agreements) will send you these direct mailings. If you do not want to be included on EMS's marketing list, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of EMS's marketing list or update your information by clicking here.

EMS will not disclose your personal information to any outside organization for its use in marketing without your consent.

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of EMS for the purpose of performing services for EMS.

Internet Commerce
The online store at e-tape.co.uk is designed to give you options concerning the privacy of your credit card information, name, address, e-mail and any other information you provide us. EMS is committed to data security with respect to information collected on our site. We offer the industry standard security measures available through your browser called SSL encryption. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. It has always been a EMS practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase.